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Moesgaard Museum

An all-in-one ticketing system for Moesgaard Museum

Prehistory presented innovatively in a breathtaking architectural setting makes for a world-class museum experience when you visit Moesgaard Museum. With more than 400,000 visitors a year, Moesgaard Museum is one of Denmark’s biggest attractions.

“It is crucial for us to have a ticketing system, which is not only effective when it comes to guests not having to wait in long queues in the weekends when we have many guests, but which also saves resources avoiding that we drown in administrative work,” says Rasmus Humlum, responsible for the ticketing system at Moesgaard Museum.

One integrated system – one overview

NaviPartner is both responsible for Moesgaard Museum’s ticketing system, cash registers in the shop and café, as well as for the financial system. Consequently, Moesgaard Museum only needs to call one phone number for support and makes it easy to train new employees.

“All data from ticket sales, members club, shop, and cafe is automatically collected in the financial system. This allows our bookkeeping to work really efficiently, but probably the most important factor is that the system provides an overview of our entire business – an overview which gives us the possibility to focus fully on offering our guests from Denmark and abroad a supreme museum experience”, says Rasmus Humlum.

“NaviPartner’s standard solution is fantastic. We have a quite high volume on our online store and that makes it important for us that all systems are working together seemlessly. NaviPartner’s solution delivers exactly that, and you can feel that they are highly professional.”

– Rasmus Humlum, responsible for the ticketing system at Moesgaard Museum

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