Get notifications and serve your customers right away
A way for brick-and-mortar stores to improve customer experience in the store is by offering an extra service. Imagine a customer trying on a piece of clothing in the fitting room. As a Sales Assistant, you want to be helpful, but not be too intrusive when offering your assistance at the fitting rooms. Exactly this dilemma can be avoided with new technology.
NaviPartner’s Digital Sales Assistant gives the customers the opportunity to request for assistance through a tablet installed in the fitting room. A notification is sent to the Sales Assistant’s mobile device, who quickly lets the customer know, that help is on the way. The customers avoid getting dressed to get another size or colour. All the information the Sales Assistant need is found in the notification.