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6 compelling reasons why retail companies should switch to a cloud-based POS solution

WRITTEN BY 24. July 2023No Comments

In recent years, the buzz around cloud solutions and their potential benefits has been hard to ignore, especially for retail companies seeking innovative ways to optimize their operations. Despite widespread discussions, there remains a sense of ambiguity surrounding cloud-based solutions, leaving many businesses uncertain about the real advantages they offer. In this blog, we aim to demystify the cloud business and shed light on the key benefits that can revolutionize the way retail companies operate.

According to the statistics, the global cloud computing market currently boasts an impressive worth of approximately $545.8 billion. Experts predict that this industry is poised for remarkable growth over the next few years, with a projected Compound Annual Growth Rate (CAGR) of 17.9% from 2022 to 2027. As a result, by the year 2027, the cloud computing sector is anticipated to reach a staggering valuation of $1.24 trillion. (Source: Markets and Markets)

Throughout this blog, we will focus on six pivotal advantages that cloud solutions bring to the table for retail businesses. From scalability and flexibility to cost savings and affordability, we’ll explore how cloud-based systems can transform the retail business.

By addressing these core benefits, we intend to provide retail companies with a comprehensive understanding of cloud solution potential to elevate their business strategies. Embracing the cloud opens up a realm of possibilities, and we hope this blog can serve as a guide for retailers seeking to harness the full potential of cloud-based technologies and thrive in the ever-evolving retail landscape. Let’s embark on this enlightening journey to unlock the true potential of the cloud for your retail business.

1. Embracing Business Expansion: The Scalability and Adaptability of Cloud-Based POS Solutions

Retail businesses often experience fluctuations in customer traffic, particularly during peak seasons, holidays, or special sales events. A cloud-based POS system’s scalability allows retailers to handle increased transaction volumes effortlessly. During busy periods, businesses can easily add more registers or devices to accommodate a higher customer footfall. Similarly, when the demand subsides, they can scale down their operations accordingly, avoiding unnecessary expenses on idle hardware.

When a retail business decides to open new physical store locations, a cloud-based POS system simplifies the process. Setting up new stores with traditional on-premises POS systems can be time-consuming and costly, requiring the purchase and installation of hardware and software at each location. In contrast, with cloud-based POS solutions, the new store can quickly be set up and integrated into the existing system. This seamless expansion enables retailers to focus on establishing a consistent customer experience across all locations.

As e-commerce continues to grow, many brick-and-mortar retailers are expanding into online selling channels. A cloud-based POS system offers a unified platform for managing both in-store and online sales. Retailers can integrate their online store with the POS system, ensuring that sales, inventory, and customer data remain synchronized across all channels. This integration streamlines operations, minimizes data discrepancies, and provides customers with a seamless shopping experience regardless of their preferred buying channel.

2. Informed Decision-Making: Leveraging Real-Time Data with Cloud-Based POS Solutions

With a cloud-based POS system, retailers have immediate access to real-time sales data. They can monitor transactions as they happen, see which products are selling well, and track sales performance across different stores or sales channels. This instant access to sales data allows retailers to identify popular products, predict demand patterns, and make strategic pricing decisions in real time.

Real-time data on inventory levels is crucial for effective inventory management. Cloud-based POS solutions continuously update inventory data as sales are made, allowing retailers to keep track of stock levels accurately. Retailers can set up automated alerts for low stock levels, enabling timely reordering to avoid stock-outs. This leads to an improved inventory turnover and reduced carrying costs.

Access to real-time data and the ability to make data-driven decisions provides retailers with a competitive advantage in the market. Quick responses to changing market conditions and customer preferences allow retailers to stay ahead of their competitors and capitalize on emerging opportunities.

Our cloud-based POS solution is now available in over 100 countries worldwide! Read the full story

3. Empowering Business Mobility: Embracing On-the-Go Operations with Cloud-Based POS Solutions

In today’s digital age, the ability to conduct business on the go is paramount. Cloud-based POS systems provide retailers with the freedom to conduct business from any location with Internet access. Whether they are operating from a traditional brick-and-mortar store, participating in a pop-up event, attending a trade show, or engaging in door-to-door sales, retailers can process transactions seamlessly. This level of flexibility enables businesses to respond to market opportunities swiftly and take advantage of temporary or seasonal selling opportunities.

With a cloud-based POS system, retailers can offer more personalized and efficient customer service. Sales associates can assist customers on the sales floor, process transactions right away, and provide real-time inventory information without the need to wait in long queues. This enhances the overall shopping experience and builds customer loyalty, as customers appreciate the convenience and speed of service.

Business owners and managers can access the POS system and view critical data, such as sales reports, inventory levels, and employee performance, from any Internet-enabled device. This feature is particularly beneficial when overseeing multiple store locations or when traveling for business or for personal reasons. The ability to monitor business operations remotely allows for proactive decision-making and timely responses to challenges.

Mobile phones as POS terminals: Accept payments on-the-go or in-store! Read the full blog

4. Fortifying Retail Operations: Enhancing Security and Data Protection with Cloud-Based POS Solutions

Data security is a top concern for retail businesses, considering the sensitive customer information they handle. A good cloud-based POS solution offers robust security measures, including encrypted transactions, secure data storage, and automatic backups. Cloud-based systems typically employ advanced security protocols and adhere to industry compliance standards, ensuring that sensitive data remains protected.

For example, solutions may be Payment Card Industry Data Security Standard (PCI DSS) compliant, which is essential for businesses handling credit card transactions. Compliance with these standards guarantees that the system follows the best practices in data protection and security, providing retailers and customers with peace of mind.

Cloud-based POS systems regularly and automatically back up data to multiple offsite locations. This redundancy ensures that if a hardware failure, system crash, or natural disaster occurs, the data remains safe and easily recoverable. Unlike traditional on-premises solutions, where backups might be overlooked or require manual intervention, cloud-based POS solutions eliminate this concern by managing backups seamlessly in the background.

5. Synergizing Retail Operations: Streamlining Integrations and Updates with Cloud-Based POS Solutions

Integration with other business systems, such as e-commerce platforms, inventory management software, and accounting tools, is vital for efficient retail operations. Cloud-based POS solutions are designed to seamlessly integrate with various applications and third-party services, enabling retailers to create a cohesive ecosystem of tools.

Additionally, cloud-based POS solutions handle software updates and feature enhancements automatically. These updates are deployed in the cloud and made available to all users simultaneously. As a result, retailers always have access to the latest functionalities without any manual intervention. This ensures that the POS system remains up-to-date with the latest security patches, performance improvements, and new features, providing a more reliable and secure experience.

Seamless integration between the POS system and other tools can significantly enhance the customer experience. For instance, if a customer purchases an item in-store, the cloud-based POS system can automatically update the inventory levels across all sales channels, including the online store, preventing potential overselling situations.

6. Cost-Effective Solutions: Lower Setup Cost and Affordability of Cloud-Based POS Systems

Traditional on-premises POS systems often require substantial upfront investments in hardware, software licenses, and infrastructure. On the other hand, cloud-based POS systems are hosted on remote servers, eliminating the need for expensive on-site equipment. This significantly reduces the initial setup cost for retailers, making it a budget-friendly choice, especially for small and medium-sized businesses. When it comes to cloud infrastructure, cloud-based POS solutions operate on shared cloud infrastructure, spreading the costs across multiple clients. This shared resource model allows smaller retailers to benefit from high-quality infrastructure and security measures that might be cost-prohibitive on an individual basis.

Cloud-based POS providers often offer a subscription-based pricing model, whereupon retailers pay a monthly or annual fee for using the service. This “pay-as-you-go” approach allows businesses to avoid hefty one-time payments, making it easier to manage their cash flow. Additionally, retailers can choose from different subscription tiers based on their specific needs, providing them with greater control over their expenses.

Maintaining and upgrading on-premises POS systems can be costly, as it requires dedicated IT staff and regular software updates. Cloud-based POS solutions handle all maintenance and software updates on their end, relieving retailers of this burden. The service provider is responsible for ensuring that the system runs smoothly, stays secure and remains up to date, which leads to long-term cost savings for businesses.

7. Make sure your customers’ experience stays positive by choosing the right technology!

In the fiercely competitive retail landscape, investing in a good cloud-based POS solution has become a necessity for forward-thinking companies. The scalability, real-time data insights, mobility, security, and seamless integration offered by cloud-based systems provide a significant advantage. By embracing all the great benefits of cloud-based POS solutions, retail businesses can improve operational efficiency, boost customer satisfaction, and position themselves for long-term success in a rapidly evolving industry.

If you would like to know more about the great possibilities offered by our cloud-based POS solution (NP Retail), feel free to contact us and schedule a 1:1 meeting with our sales team. We will be happy to meet with you and show you how our cloud-based POS solution can help your retail business.

If you are an IT company that operates in the retail industry and you are seeking a superior cloud-based POS solution to offer your clients, we invite you to get in touch with our dedicated colleagues responsible for our partner program. They will be delighted to assist you and discuss the tailored benefits we can offer.

Erik Portocarrero Sales Manager NaviPartner

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