Create customer accounts directly in the store
Already during the first meeting with a potential customer, you can create the company directly in the online store together. This ensures that all data is correct from day one. Additionally, potential customers can create themselves in the system for you to be able to contact them. If the relationship develops towards a partnership, they already exist in your system.
Be in control of payment and delivery adresses
Payment and delivery addresses are defined on the user level. Thereby, you make sure that the orders are delivered to the correct address if the customer has several locations.
Invoices are sent to the address requested by the customer. Thus, you do not have to worry about invoices being sent to wrong addresses.
Differentiated product display
You can manage which products you want to display for a specific customer or customer group. You can manage the display to be products, manufacturers or specific products. With this functionality, you can manage several businesses with the same solution. For instance, you can sell safety shoes to one company and sell running shoes to another, and at the same time, each customer can only see those exact products relevant for them.
Automation makes the flow of orders effective
Dynamics NAV manages the order process in your online store. As soon as a customer makes a purchase, the order is automatically transferred directly to Dynamics NAV.
The result is that you avoid using different systems, receiving orders via mail or phone, and afterwards spend time on typing in the orders manually in the system. Essentially, it saves you a lot of time.
Help your customers help themselves
In the account section, users can view reports from NAV that you wish to be accessible for them.
For instance, you can give the users the possibility to download copies of invoices and credit notes or a custom-designed report that your organization uses.
Not having to answer various requests from existing customers will save you a lot of time.
Specific discounts for specific customers
An essential part of running a B2B website is to be able to adapt prices specifically for the individual customer or customer group. The prices will only be visible for the individual customer.
With this function, you can manage the prices for individual customers – if you have few but large-volume customers – and for customer groups – if you have many but small-volume customers.
Visible discounts for specific customers
You can manage the discounts that specific customers or customer groups will receive. The discounts are displayed when the customers are logged in to the online store. This makes the received discount very clear for the various customers.
The function ensures that a customer with a 20% discount on a product with an original price of $20 is shown both the original price, and the customer specific price of $16.
We build your B2B web store on top of our standard online store, NP Ecommerce. This means that you get a multitude of standard function in addition to those functions that are specific to the B2B web store. This means that you will
- get an online store with a responsive design,
- avoid duplicated work and errors, since the daily processes are automated and all data synchronizes between Dynamics NAV and your online store, and
- always be certain that the stock, which is showed on the web site, is at all times updated and correct.