NP Member Management:
Easy set-up and maintenance of member club or season ticket club
The solution can be set up for member cards either preprinted or printed at the time of issue – the latter requires that you purchase a card printer.
The bar code on the member card is attached to the member and is use for identification of the member when visiting the attraction. Of course, images can also be attached to the member so that you can recognise the member. The solution makes it possible to set up different sorts of memberships, that e.g. can be defined by duration, discount rate or the number of entries.
Hold on to your members
You can create emails with reminders directly in Dynamics NAV so that the system automatically sends a reminder to the members when their membership is about to expire. You can set-up an unlimited number of templates for reminders and in that way decide if the reminder should be sent 3 months before, 2 months before and on the day of expiry or simply a week before and after expiry.
Change and amend memberships
You can also set-up for what and how a membership can be upgraded, changed to, renewed with and cancelled. This way sales staff can focus on communicating with the guests, and the system will tell with possibilities the individual member has for changes.
Analyze user behavior and increase customer loyalty
The membership can be connected with the customer’s purchases of tickets and purchases with discounts in the store and café. This enables you to analyze the behavior of your membership customers. The data gives you the opportunity to give professional service to your members and target specific offers as well as increasing customer loyalty, customer acquisition and profits.