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We’re excited to announce the release of NP Retail Version 25.0, which became available on 28 September 2023. With this latest version, we’ve focused our efforts on three core areas, in order to make your retail experience even more seamless and efficient. Our focus has been on streamlining back-end processes, streamlining membership enrollment and improving features within our restaurant module.

Let’s dive into the details of the improvements that have been designed to elevate your retail operations to the next level:

  1. Job Queue refresh: Streamlined Job Queue Refresh
  2. Azure member registration: Effortless Membership Enrollment
  3. Restaurant module: Additional improvements

1. Job Queue Refresh: Streamlining back-end processes for NP Retail

Job Queue Refresh is a back-end process that allows an automatic refresh of job queue entries for all licensed users. Here’s how it works: Job Queue Refresh is enabled by default, and operates on a daily basis. This means that no matter how many users with appropriate permissions log in during the day, the system will automatically perform a refresh to keep everything in order. However, we understand that not all jobs need this level of attention. That’s why we’ve made it easy for you to manually set a job “on hold” by simply clicking a button. Once a job is on hold, it won’t be affected by the automatic refresh, and you’ll be able to clearly see its status as “on hold” in the system. This feature provides you with the flexibility and control to tailor your job queue management to your specific needs.

Watch our demo video below and learn more about this new possibility first-hand.

2. Azure Member Registration: Membership enrollment is now simplified

Azure Member Registration simplifies the membership acquisition process. Users start by purchasing a membership at the counter and providing their name and phone number. An SMS with a registration link is sent for users to complete their membership details, and they also receive a digital membership card via SMS. To enhance convenience, a temporary membership card is an option, providing immediate access while completing registration at their leisure. The implementation of this membership registration system offers a multitude of benefits for both the business and its customers. The key benefits of this new features are as follows:

  • Reduced employee workload.
  • Faster, error-free registration.
  • Improved customer convenience.

Watch our demo video below and learn more about this new possibility first-hand.

3. Restaurant module: Increasing restaurant efficiency and communication

In our latest restaurant module updates, we’ve introduced several improvements aimed at streamlining the serving process and enhancing the integration with the kitchen. These new features are designed to provide greater flexibility and efficiency in restaurant operations. Here’s a breakdown of the key enhancements:

  • Auxiliary Serving Steps: We have introduced the concept of auxiliary serving steps. These steps are separate from the general serving flow and can be initiated by a salesperson on demand. This functionality can be used for various purposes, such as sending drink requests to the kitchen station. It offers greater control over the serving process and ensures a more personalized customer experience.
  • Improved Kitchen Integration: Our kitchen integration has been enhanced to provide even more information and functionality. Now, in addition to the seating code, you can display the seating number and waiter code on the Kitchen Requests page. This additional information helps kitchen staff better understand the context of each order. We’ve also introduced a new POS action that allows you to display open kitchen requests directly from the point of sale (POS) screen. This feature can be managed both on the sales floor and within the restaurant. Furthermore, you can now view kitchen requests associated with specific waiters directly on their waiter cards, improving coordination and communication within your restaurant.

4. Do you happen to have a question? We have the answer!

At NaviPartner, we are committed to providing the solutions and knowledge you need to thrive in the ever-evolving retail landscape. Join us on this transformative journey and discover how these new features will revolutionize your retail experience. Should you have any inquiries or wish to explore further, our team is here to provide you with the answers you seek. Let’s embrace innovation together and create a successful retail future.

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