Remote support for customers
Get help with urgent issues on the POS
For remote support download TeamViewer via the button or the POS (Right-click – press + Support and select Request Support).
For Hotline call 70220322 and press 1.
Ticket system for customers
Use the ticket system to get fast and efficient service
Use the ticket system for issues that are not urgently related to the POS. If you forgot your username or password, please contact the hotline on +45 7022 0322.
You can download a guide to the ticket system here
The hotline is open 7 am – 10 pm CET, 7 days a week.
- Use the support chat in the lower right corner, or
- Call us on +45 7022 0322
Operational Status on Azure
If your solution is running in Business Central or Microsoft Dynamics 2018 it is hosted in Microsoft Azure. You can see the operational status here.