NaviPartner Support Center

NP Ecommerce

Support

NP Retail

Support

NP Entertainment

Support

Ticket System

Use the ticket system to get fast and efficient service

If you need your username or password, please contact the hotline on +45 7022 0322.

You can download a guide to the ticket system here

Log in to the ticket system

Remote Support

Get help with urgent issues on the POS

Download the program for remote support. The program is retrieved via the link below or can be retrieved via the POS (Right-click – press + Support and select Request Support.)
Call 70220322 and enter 1 for Hotline.

Other problems are referred to the ticket system.

Download TeamViewer

Support Hotline 24/7

The hotline is open 24 hours a day, 7 days a week.

  • Use the support chat in the lower right corner, or
  • Call us on +45 7022 0322

Operational Status on Azure

If your solution is running in Business Central or Microsoft Dynamics 2018 it is hosted in Microsoft Azure. You can see operational status here.

Service Level Agreement

Learn how you to make use of our support and how to get help with your system and hardware set up.